Impression Instructions

EAR MOLD IMPRESSIONS GUIDE

Hisenior custom in-ear monitors are full shell products. Therefore, a full impression of the ear is required featuring at a minimum the crus of the helix, tragus, and anti-tragus.

The impressions must be taken with a high-viscosity silicone impression material.

Impressions should be taken just past the second bend of the ear canal in the “open mouth” position. In order to accomplish this, a bite block should be used throughout the entire impressions process (beginning when the impressions material is injected into the ear and ending after the impressions material has fully hardened).

The impressions should be mailed to:  (NO.6 SHUANGJING ROAD,CHENGHUA DISTRICT, CHENGDU,SICHUAN PROVINCE, CHINA 610083) .  We recommended that all ear mold impressions are shipped via prepaid traceable courier and are securely packaged in crush proof packaging.

STANDARD EAR MOLD IMPRESSION

custom-iem-impression

HOW TO GET YOUR EAR IMPRESSION?

Schedule an appointment with an audiologist and tell them you want to have your impressions made for custom in-ear monitors. Please use local search directory to contact audiologist.

Note: The cost of your impressions must be paid directly to the Audiologist and cannot be billed to Hisenior.

 

GET YOUR IMPRESSION QUALITY APPROVED

BEFORE sending your impressions to Hisenior, you must send us photos so that we can approve them and confirm their quality. This is basic but very important process within the CIEM Custom. Please send the IMPRESSION PHOTOs to Hisenior IMPRESSION service custom@hisenior-iem.com . Our customer representative will respond to you within 1 business day.

 Sample EAR IMPRESSION photo for reference, please take the ear impression photos referring to them.

ciem-ear-impression-different-angles

Photos Tips:  * Your Impression will not look exactly as above, just do your best to copy the angles as you see. Those crucial angles will better help us to confirm ear impression quality.     

*Place the impression in a darker background will help to confirm its quality

If you have more questions on the CUSTOM IEM Ear impression, please contact with Hisenior Customer service by mail custom@hisenior-iem.com or send us your questions below.