About Us | Hisenior Audio
We are manufacture, designer of professional In-ear monitors for musicians, stage engineers, audiophiles and customize every in-ear monitors earphone according to your design,sound expectations. Our labs in CHENGDU,CHINA and mission towards to inspire musicians and music lovers connect with music through our affordable extraordinary sounding products.
Custom In-ear Monitor Ear Impression Guide
Hisenior custom in-ear monitors are full shell products. Therefore, a full impression of the ear is required featuring at a minimum reaching to 2nd bend of ears. The impressions must be taken with a high-viscosity silicone impression material.
In order to make a qualified ear impression, a bite block should be used throughout the entire impressions process (beginning when the impressions material is injected into the ear and ending after the impressions material has fully hardened).
We recommended that all ear mold impressions are shipped via prepaid traceable POST/EMS and are securely packaged in crush proof packaging.
How to Order and Customize In-ear Monitor from Hisenior
1.Start to select the SHELL&FACEPLATE you interested from the PRODUCT DESCRIPTION page and send it to mail firstname.lastname@example.org
Get Ear Impression guide file
2.Get your Ear impressions
Custom In-Ear Monitors require ear impressions. Find an Audiologist near you and schedule an appointment to get ear impressions done for custom in-ear monitors. The cost of your ear impressions must be paid directly to the Audiologist and cannot be billed to Hisenior Audio
3.Email us the EAR IMPRESSION photos
Taking clear photos from the angles outlined as above standard ear impression photo is critical for our technicians to properly evaluate your impression. Please send ear impression photos to email@example.com
4. Ship your Ear Impressions
Once your ear impressions are approved, please ship it to our labs.
How to select and Send us the Right SHELL and Faceplate Design？
Just need tell us the SHELL FACEPLATE TRACK NUMBER -for example:
Left&Right in Same Shell Faceplate: L1 shell + F1 faceplate
Left&Right in Different Shell Faceplate:
Left: L1 Shell + F1 faceplate /Right: L2 shell + F2 faceplate
If you can't find shell and faceplate design you interested in the product description, please contact with our Customer service by messenger or mail and forward the photo you interested, then our technician's team can check and confirm if we can special customize for you.
1. 30Days Fit-Guarantee for Custom In-ear Monitors Because of the many variables that happen in creating a custom product, there may be a need for a fit adjustment. Hisenior provide 30days Fit-guarantee to ensure the perfect fit of your Custom In-ear monitors. We may rebuild your earphones if refitting is not possible and need your support to send the CIEM earphone back to our labs within the 30days Fit-guarantee period.
2. Custom In-Ear Monitors- LIMITED 2-YEARs WARRANTY Hisenior Audio offers a two-year limited warranty on the T-Series/MEGA-series custom models. Hisenior warrants the T-Series and MEGA-Series custom models to be free from defects in materials and workmanship in either the external shell or internal components for a period of two years from the date of fulfillment and will replace or repair custom models within warranty.
3.Universal-Fit Earphones- LIMITED 1-YEAR WARRANTY Hisenior Audio offers a one-year limited warranty on the Universal-Fit models. Hisenior warrants the Universal-Fit models to be free from defects in materials and workmanship on either external shell or internal components for a period of one year from the date of fulfillment and will replace or repair Universal-Fit models within warranty.
Hisenior Custom-fit In-Ear Monitors Earphone Lookbook
Check more different Shell and Facepalte Designs by Click here "LEARN MORE"
Hisenior In-Ear Monitors Head-fi,Facebook,Youtube Reviews
How to take Custom In-ear monitors perfectly